Keen Solutions Group
Your Partner for Reliable Business Internet & VoIP
Get expert guidance on setup, porting, and call flows. Built for growing companies who need reliable communication without the overhead.
Why Choose KSG?
- 8+ years of experience in IT onboarding and telecom
- Business Internet (Fiber, LTE, 5G)
- VoIP & Telecom Setup
- Remote Configurations & Call Flow Design
- Porting & Implementation Support
LLC Registered in Indiana - EIN on file.
About Us
Keen Solutions Group is a tech-forward consulting company helping small and mid-sized businesses modernize their communications.
We specialize in remote setup and support for Telecom, VoIP systems, call flows, and business internet. Our goal is to simplify onboarding, improve connectivity, and provide reliable support without the need for a full in-house IT team.
Whether you're starting fresh or transitioning from another provider, we make the process seamless so you can stay focused on your business.
Our Services
Whether you're starting from scratch or upgrading your current setup, we’ll help you make smart, scalable decisions.
Remote Setup & Support
- Telecom account activation
- Number and device porting
- Custom call flow design (IVRs, extensions, ring groups)
- Desk phone and mobile app setup
Connectivity Consulting
- Internet availability checks and competitive quoting
-Router/firewall assessments and remote configuration
- VoIP readiness and compatibility testing
Ongoing Support (Optional)
- Troubleshooting and technical support
- End-user training and guidance
- Scheduled monthly maintenance plans
Setup Overview
Discovery & Planning
- Quick call to understand your business needs
- Gather user list, extensions, and call flow preferences
- Assess number porting or new numbers
Account Preparation
- Coordinate with Verizon sales rep (or help connect you with one)
- Ensure account is provisioned with proper user licenses and devices
Number Porting & Activation
- Submit required LOAs and carrier details
- Schedule port date and monitor transfer
- Confirm successful routing of inbound/outbound calls
Call Flow & Auto Attendant Design
- Build custom call routing (IVR, groups, schedules)
- Configure hunt groups, business hours, voicemail, etc.
- Record or upload greetings (if needed)
Device & App Setup
- Remotely configure desk phones (Yealink, Grandstream, etc.)
- Assist users with mobile and desktop app setup
- Provide documentation and live support during deployment
Training & Handoff
- Walkthrough for admins and end users
- Provide quick-start documentation
- Post-install support window (3-7 days optional)
Optional Add-ons
- Business internet quote sourcing
- Wi-Fi/router support
- Ongoing remote VoIP support & admin changes
- Voicemail or greeting recording service
We make telecom easy so you can focus on your business.
Thank You
Thanks for reaching out!
We appreciate your interest in Keen Solutions Group. Your form has been received, and we’ll follow up shortly to see how we can support your telecom needs.Looking forward to connecting soon!